Municipal Departments

From early morning snow removal to late night Public Open Houses and Council meetings and 24-hour emergency response, Town employees work night and day to keep Gibsons safe and thriving.

A list of the specific services provided by the Town and contact information can be found in the Town Services Directory.

A summary of departmental services is provided below. If you are unsure of which department to contact, conduct a Keyword Search on this website. For example, if you are wondering about garbage collection, enter “garbage” (without the quotation marks) and click the “Search” button.

Corporate Administration:

Corporate Services helps ensure the Town runs smoothly and stays well-organized. It connects Council with staff and the public, supports meetings and decision-making, manages records and systems, and oversees day-to-day operations. This department also provides IT support and includes Communications and ICBC Services.

Contact Corporate Services for:

• General Inquiries
• Council meeting schedules, agendas, or minutes
• Making a Freedom of Information (FOI) request
• Accessing Town records or reports
• Media relations or public communications
• ICBC Autoplan and driver licensing services
• Questions about bylaws or Town policies

Infrastructure Services

The Infrastructure Services Department unites the related objectives of Engineering, Operations, Public Works, and Parks staff under one umbrella. Their primary focus is to maintain the Town’s infrastructure and natural assets sustainably and efficiently, expanding it to meet increased service levels and support growth while prioritizing longevity and reliability.

Contact Infrastructure Services for:

• Road maintenance (e.g. potholes, streetlights, signage, sidewalks)
• Water and wastewater service issues
• Drainage concerns (e.g. blocked culverts, erosion)
• Brush cutting, street cleaning, or line painting
• Questions about new development servicing or infrastructure plans
• Tree removal or pesticide applications
• Beach water quality concerns
• Park maintenance or damage reports
• Requests or questions about civic spaces, trails, or natural areas
• Capital projects or infrastructure upgrades

Planning & Development Services

The Planning, Building and Bylaw Enforcement Departments work to promote and enhance Gibsons’ social, environmental and economic well-being through regulating land uses, issuing building permits and business licenses, and responding to complaints to ensure community goals and bylaw regulations are met.

Contact Planning and Building for:

• Zoning and land use questions
• Building and development permits
• Subdivision applications
• Renovation or construction rules
• Heritage protection and design guidelines
• The Official Community Plan (OCP)
• Long-term planning for housing, sustainability, and growth
• Development Cost Charges (DCCs) and servicing requirements

Finance

The Finance Department is responsible for maintaining the financial health of the Town of Gibsons. This includes everything from long-term planning for capital and operating expenditures to managing billing and collections for property taxes, utilities, and accounts payable.

Contact Finance for:

• Property tax bills and payments
• Home Owner Grants and tax deferments
• Utility bills (water and sewer)
• Setting up or cancelling a utility account
• Pre-authorized payment plans
• Questions about the Town’s budget or financial reports
• Business licence billing
• Grant or rebate information from the Town