Utility Billing

Utilities are billed semi-annually for residential and commercial properties and pro-rated for the period of use within each billing period. Please click the following links for more information about GDEU User Fees, Waste Collection Fees, Sanitary Sewer Rates and Water Rates.

Billing Period
Due Date
Residential Utilities

(Water and Sewer; District Energy; Waste Collection)

April 1 – September 30
October 1 to March 31
Mid November
Mid May
Commercial Utilities

(Water and Sewer)

April 1 – September 30
October 1 to March 31
Mid November
Mid May
How To Pay Your Utility Bill

There are four ways to pay your Utility Bill.

  1. Online through your bank or by telephone banking.
  2. By post-dated cheque (please ensure your account number is included on the memo line of your cheque and that the payment stub from your Utility Bill is attached to the cheque.)
  3. In person at Town Hall by cheque, cash or Interac (debit card). Sorry, we cannot accept credit cards at Town Hall.
  4. Via PayTM Canada – use your credit card or debit card to pay online. Click here to learn more.

Payment must be received at Town Hall no later than 4:30pm on the due date to avoid late payment charges.

QUESTIONS ABOUT YOUR UTILITY INVOICE? Call our Finance Team at 604-886-2274 or email us using the form below.

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